Starbucks

About

Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 460 N Mathilda Avenue, Sunnyvale, CA 94085

Phone: (408) 245-2987

Work Hours

Mon 4:30 am-8:00 pm
Tue 4:30 am-8:00 pm
Wed 4:30 am-8:00 pm
Thu 4:30 am-8:00 pm
Fri 4:30 am-8:00 pm
Sat 5:30 am-8:00 pm
Sun 5:30 am-8:00 pm

Business info

  • turned_in_not
    Health Score
    100 out of 100
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
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    Dogs Allowed
    Yes
  • fastfood
    Caters
    No
  • turned_in_not
    Good for Working
    No
  • turned_in_not
    Gender Neutral Restrooms
    Yes

Reviews

  • Mark K.

    star star star star star 28 February 2021

    Crowded at times, but they do a good job of keeping things moving...... And the cutest curly dark haired girl that works there keeps me coming back in on the weekends for my coffee!

  • Anonymous. A.

    star star_border star_border star_border star_border 24 February 2021

    If no stars were an option that's what this Starbucks would get. The absolute worst costumer service I have ever experienced at a Starbucks. The brunette wearing the Starbucks hat with her hair in a bun thank you for being so petty over a glass of ice for my mother in law. The bald jerk in the plaid red shirt wearing his glasses thank you for your horrible customer service after a long wait in line.

    When someone doesn't even speak to you and asks you what your order is and just keeps saying next next next before you can complete your order....customer service is probably not the right fit for you. The coffee was sub par and the customer service was horrendous.

    Corporate what you need to do is a complete sweep of this store and hire people who actually want to work.

    Thanks!

  • Jes B.

    star star_border star_border star_border star_border 19 February 2021

    I got lectured on how to order a water when I order the water at the register w my drink.
    It is not my fault that your new employee got confused about my order and messed it up because I remember telling her I'm getting a water also and if she decided to ignore what I said or was confused that is not my fault and you seem to have been OK with everyone else asking for a water when their order arrived except for me who you decided to lecture.
    I'm the customer and shouldn't be told how to order.

  • Gary L.

    star star_border star_border star_border star_border 13 February 2021

    When Starbucks forgets about you and your order...15 minutes of waiting until I had to ask a barista what happened.

    So today I went in with my girlfriend and ordered two drinks. My girlfriend got her drink and I was waiting for mine. About 15 minutes later I started seeing people who arrived after me get their drink.

    I then asked one of the baristas if they were still making my drink. She looked at me and said oh sorry we are out of that flavor can we make something else for you? Eventually I got a different drink.

    So if I didn't ask the barista about my order, I would never have gotten a drink...

    At least give customers a heads up about what you ran out of so we don't end up being a forgotten customer.

  • amy l.

    star star star_border star_border star_border 6 February 2021

    This Starbucks is the worst! Every time  I mobile order they don't have it ready, yes I do understand that it gets busy but when you order 15 ahead of time it should be ready to go. The other day I ordered a grande size cold drink it came out to be a tall size in a grande size cup. Starbucks isn't cheap! Don't get me wrong they have good coffee and staff but people are paying for a great cup of coffee so give them a what they're paying for.

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